FAQ

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package's progress. If you have any questions about your order status, feel free to contact us.

How long will it take to receive my order?

Orders are typically processed within 1-3 business days. Shipping times vary depending on your location, but most orders arrive within 5-10 business days from the order date. You'll receive tracking information once your order ships.

Do you offer bulk order or wholesale discounts?

Yes! We offer special pricing for bulk orders. Please visit our Bulk Orders collection or contact us directly with details about your order quantity, and we'll provide you with a custom quote.

What is your return policy?

We want you to love your custom magnets! If you're not completely satisfied with your order, please contact us within 14 days of receiving your items. Since our products are personalized, we handle returns on a case-by-case basis. We'll work with you to make it right.

How can I contact customer support?

We're here to help! You can reach us by email or through the contact form on our website. We typically respond within 24 hours during business days.

Do you ship internationally?

Currently, our shipping options vary by location. Please check the shipping information at checkout to see if we deliver to your country. If you have questions about international shipping, feel free to contact us.